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Terms of Use
Last updated: March 2026
1. Acceptance of Terms
By accessing or using the website and services of Turning Point Tourism LLC ("Company", "we", "us"), you agree to be bound by these Terms of Use. If you do not agree, please do not use our services.
2. Services
We provide destination management services including but not limited to tour packages, hotel reservations, visa processing, MICE event management, ground transportation, and leisure travel arrangements across the UAE.
3. Booking & Payment
- All bookings are subject to availability and confirmation by Turning Point Tourism LLC.
- Full payment or agreed deposit must be received before services are rendered.
- Prices are quoted in AED/USD and may be subject to change without prior notice until a booking is confirmed.
4. Cancellations & Refunds
- Cancellation policies vary by service and will be communicated at the time of booking.
- Refunds, if applicable, will be processed within 14 business days.
- No-shows are non-refundable unless otherwise agreed in writing.
5. User Responsibilities
You agree to provide accurate information when making bookings or registering on our platforms. You are responsible for ensuring valid travel documents, visas, and insurance for your trip.
6. Intellectual Property
All content on this website — including text, images, logos, and design — is the property of Turning Point Tourism LLC and may not be reproduced without written permission.
7. Limitation of Liability
Turning Point Tourism LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or website. Our liability is limited to the amount paid for the specific service in question.
8. Governing Law
These terms are governed by the laws of the United Arab Emirates, and any disputes shall be subject to the jurisdiction of the courts of Dubai.
9. Contact
For questions about these terms, contact us at info@turningpointdxb.com or call +971 4 295 8903.